Click here to use our website with more accessibility support, for example screen readers
  • girls
  • boys
  • women
  • men
  • baby
  • holiday shop
  • home
  • brands
 

NEXT ONLINE TERMS AND CONDITIONS

If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And From time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.

Shipping is currently free for all orders over €25 Orders under €25 will be charged at €3 for shipping per order. Delivery times will be confirmed at checkout. Please allow extra days for delivery during German holidays, UK national holidays, weekends, sale times & during strike actions. Next reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance.

You are entitled to withdraw from the contract without cause within a period of 7 days from the date of receipt of the ordered goods. In case we did not comply with our legally required information obligations this dead line is expanded to 3 months maximum. You are further entitled to return the goods without cause within a period of 28 days after receipt by sending them back to us. The right of withdrawal and to return the goods is excluded in case the goods were specially produced for you or are not suitable to be returned because of their nature. The deadline is complied with by despatching the goods in time. You have to bear the costs for the return of the goods to:

Next c/o DHL Home Delivery GmbH

Vor der Hecke 980, Tor 100

34355 Staufenberg

Germany

Items cannot be returned to any Next store

In case of a legally valid withdrawal or return of goods both sides are obliged to return the already received benefits. Except in case any deterioration is based exclusively on testing and short term trying on of the goods, a compensation may be claimed for the deterioration. Obligations to pay back received monies must be fulfilled within 30 days. The deadline starts for you with the despatch of the goods to be returned and for us with their receipt.

Except in case of a special covenant given in respect of certain goods or legally required, we do not grant any covenants or warranties exceeding legally required warranties. We are liable for damages according to the mandatory provisions of the Product Liability Act and for wilful misconduct and gross negligence, including the liability for wilful misconduct and gross negligence of our legal representatives and vicarious agents. Except in case of a contract violation out of wilful misconduct or gross negligence our liability is limited to an amount usually foreseeable at the occurrence of the loss.

Unforeseeable and unpredictable events outside our sphere of influence such as Acts of God (e.g. war or natural disasters) free us from our duty of performance for the time and extent of such events. We will use reasonable efforts to notify you of such an event. Agreed times will be extended for the duration of such an event. In case the end of such an event is not foreseeable or the duration exceeds 2 months, both sides are entitled to withdraw from the affected contract (or a not yet fulfilled obligation) or to terminate the contract without notice.

If you have a complaint please email International_Complaints@nextdirect.com. Next welcomes and learns from complaints. We aim to deal with complaints speedily and sympathetically. All complaints are logged, investigated and replied to.

In the unlikely event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the EU’s Online Dispute Resolution Platform at https://ec.europa.eu/odr. If you decide to use this service, please use the following Next email address when completing the form ODR@next.co.uk.

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. In this case you will be notified separately and may confirm your order with the altered price or withdraw from your order according to the above mentioned rules. All prices shown are cash prices in Euros including the relevant VAT. We reserve the right to accept or reject orders at any time and to refuse to supply any individual or company. We will request payment for the full amount on confirmation of your order.

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Next designers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

>

The offer is valid for orders over the minimum value stated in your communication.

The offer is valid until the expiry date shown on your communication.

The offer can only be activated once the voucher PIN has been registered at nextdirect.com. A voucher PIN can only be registered once.

The offer can only be used for purchases made online at nextdirect.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nextdirect.com.

The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.

If the order is returned, the value of the offer is non refundable.

The voucher PIN cannot be exchanged for cash. No change or refund will be given.

Next cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.

Offer is open to residents of selected countries that are over 18 years old only.

Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.

Your statutory rights are not affected.

Disturbances in the delivery due to events which are unforeseeable, unavoidable and beyond our control and for which we are not responsible, such as force majeure events, war, natural disasters or pandemics we release ourselves for the duration of this disturbance and to the extent of its effect from our duties of performance. Agreed delivery periods shall be extended by the duration of such disturbance. Next must be informed of such disturbance in adequate form and immediately. Where the end of such disturbance is unforeseeable or where the disturbance lasts more than two months, either party has the right to withdraw from the contract concerned (or its services not yet fulfilled) and/or to terminate the contract without notice.

We reserve the right to refuse to enter a contract with any individual or company.

The supplier of the goods featured is Next Germany GmbH c/o BDO AG Wirtschaftsprüfungsgesellschaft Zielstattstr. 40 81379 Munich GERMANY .

Commercial Register Number Munich District Court HRB 232839. VAT ID Number DE322142398. Austria VAT Registration: AT 66510803

Telephone calls to and from Next may be recorded or monitored as part of our efforts to further improve service to our customers.

These Terms and Conditions will be governed by and interpreted in accordance with English Law. The parties hereby submit to the jurisdiction of the English Courts. All contracts will be concluded in the English language.

Confirm Country Change

Are you sure you want to navigate away from this site?

If you navigate away from this site
you will lose your shopping bag and its contents.

Cancel

Recently Viewed

Loading...

There are no Recently Viewed items to show. Items will appear here as you view them. You can then select the images to revisit the items.

Oops' Something's gone wrong! Please try again